Client Information
Everything you need to know before your first appointment.
Appointments
When booking, please use your first name and last initial.
For example: Dolores C. This protects your privacy in shared spaces.
New clients can call or email to set up an appointment, or sign up for services online through the client portal (opens in a new tab).
Please give 24 hours' notice for cancellations, by email at dcrosby@thrivebhs.org or by phone at (501) 304-4352. Thank you.
Please note: same-day appointments are not available.
New Clients
After you schedule your appointment, please complete the intake paperwork before your initial appointment. Doing this in advance frees up time to talk properly about what you need, rather than spending the session on forms.
You can complete your paperwork in person, or in advance through the secure client portal (opens in a new tab).
Paperwork you'll complete at intake
- Consent to treatment
- Policy and procedures / informed consent
- Billing authorization
- Client's rights and responsibilities / privacy policy
- Release of information
Your first visit
The first appointment is called the intake appointment. This is where information is gathered to see if services are medically necessary, a provisional diagnosis is given, and I discuss treatment plan goals and objectives, frequency of services, and what you want to get out of therapy with you.
Please bring your ID and insurance information.
The office is at 1401 Malvern Ave., Suite 155, Hot Springs, AR 71901. Located in the Rix Professional Building, main level. Look for the mailbox — mine is the first office past it.